I read with interest Jason Currie’s (Executive Director – Service Improvement & Redesign, Department of Health, Queensland) 7 takeaways from the Government Process Improvement conference in Canberra. Criterion Conferences hosted the event which brought together experts in all three levels of government (local, state and federal). Among topics covered were ICT, transport, mail services, insurance, health care, justice, defence, fast moving consumer goods, banking […]